Telecom
The latest handsets and technology, the most targeted and creative marketing initiatives, the most competitive pricing models…UpSource understands that these are only the start in winning wireless customers AND keeping their business.
We realize that your customers’ relationship with your company is of equal importance in turning prospective customers into repeat, satisfied clients. That relationship is impacted by every interaction, starting with the sales process and continuing with each billing, troubleshooting, and upgrade request…With each interaction with your IVR system, customer service, tech support and retention consultant. more
Health Care
Leveraging UpSource’s extensive experience and highly skilled consultants for healthcare billing services ensures that your claims and appeals are processed FASTER and with GREATER accuracy. Our consultants understand all steps in the eligibility, claims and appeals process and are experienced navigating IVRs, websites and talking live to insurance company representatives to get the right answer the first time.
Core competencies include:
- Pre-qualify tests and procedures within the confines of a patient’s coverage
- Claims processing information and procedures
- Appeal process information and procedures
